Patron Services

Black & White single sided 25 cents per page, double sided 30 cents
Color 50 cents per page

Outgoing $1.00 per page
Incoming 25 cents per page
The incoming fax number is 585-968-3004.

Pages can be scanned to either a USB drive or an email address.
Scanning services are offered free of charge.

Public Computers

Six public access computers with internet access are available for public use (available software includes Microsoft Office). Two computers have no time limit and are primarily for job applications, resume creations, genealogy research, homework and other long-term projects. The other four computers have a one-hour time limit. The computer located just outside the computer lab is for catalog (STARCat) use only.

Please be aware that no email will be sent on the library’s account. You may use email only if you have your own mail account with yahoo, hotmail, gmail or a similar provider.

Children under the age of seventeen (17) years must have parental permission to use the Internet at the Library. Children under the age of nine (9) must be accompanied by an adult to use the computers in the computer lab.

In the children’s section two Early Literacy computers are available with a variety of educational games that are not connected to the internet. There is also a Krayon Kiosk with four iPads loaded with games appropriate for younger children.


24/7 Wireless internet is available for laptop and mobile device users, and four laptops available for teen use within the library. Our WiFi password is posted on the front of the building and at the circulation desk.

Web-Based Catalog (STARCat)

With a local library card you can search STARCAT and place requests for library material from any computer or device. There is a computer located outside the computer lab that is specifically designated for catalog use only.

Curbside Service – Beginning June 15, 2020 during the Covid 19 pandemic

How to pick up your holds from Cuba Library

  • Place your hold in our online catalog if possible. You may also call us or email for assistance placing holds.
  • Receive a phone call confirming your hold is ready for pick up and schedule a pick up time. If you receive email notices, please wait for staff to call before coming to the library to pick up your items.
  • Arrive at the library – please follow the instructions on sign out front.
  • Call the phone number listed on the sign at the library.
    • Have your library card number ready when you call
    • Please wait in your vehicle while we verify your card number.
  • Staff will place your items on the table outside the library’s main entrance.
    • To respect the library’s social distancing policy and a zero contact pick-up, please wait until staff leaves the table to approach.
  • If you have any questions about the process, please call the library.

Inter-Library Loan

Please note: This service is used to request books not held by member libraries of the Southern Tier Library System (STLS). Before making a request, use StarCat, STLS’s automated catalog to see if the item may already be in our Library System. You may also find Starcat under the online catalog link at the right of any Web page on this site. If you find the item you need in StarCat, place a hold. We will contact you when it is ready to pick up.

  • If the item is not listed in StarCat, please stop in or call the library to start an inter-library loan request. Please try to have as much information as possible about the item, such as author, title, subject matter, etc. The more information that you can provide, the better chance we will have of locating the item you need.
  • A library staff member will be happy to assist you in this process.

Inter-Library Loan Rules:

  • We will not place ILL requests for items already owned by the Cuba Library or another STLS library.
  • Patrons can have up to 5 ILL requests at one time. This includes ILLs currently checked out as well as titles currently on request.
  • Patron must have a current, unblocked, and valid STLS library card, with less than $5.00 in fines.
  • Because these materials are being requested from libraries outside STLS, ILL requests may take a few weeks to fulfill.
  • Patron is responsible for the replacement costs of any lost items which may be $100 or more and is determined by the owning library.
  • Late fines for ILL items are $.50/day.
  • Repeated failure to return items by the due date may result in a suspension or loss of interlibrary loan privileges for the patron.
  • Patrons have one week from the arrival of an ILL to pick up their item.
  • Repeated failure to pick up an ILL book may result in a suspension or loss of ILL privileges for the patron.
  • We cannot borrow items that have been published in the last 12 months.

Please be aware that the following items are hard to obtain:

  • Genealogical material
  • Audiovisual materials (DVDs, CDs, VHS)
  • Old or rare books; text books

Services to Patrons With Disabilities

The Cuba Library building is handicap accessible with a lift going to all three levels.  The Village of Cuba also designates one parking space in the front for Handicapped Parking.

The Library has an up-to-date collection of large print books and of audio materials on CD. Additional audio materials in digital form are available through Overdrive.

The Library also has home delivery using volunteers to deliver library materials to adults unable to come to the Library themselves. This service is available to individuals who are homebound and live within the Library’s service area, an area identical to the Cuba Elementary School area.

Individuals need a Cuba Library card and must follow standard circulation policies.

Individuals may request specific titles or the librarian will select materials for you.

Patron Behavior Policy

Acceptable Patron Behavior Policy

Confidentiality of Library Records

Confidentiality of Library Records